Order and Returns


We at MyMedicalShop.com are bound to honour all orders that come through our Website and Application. In some cases, we do accept orders through other mediums like E-mail, Telephone, Whatsapp, Text messages and others. However, in all cases MyMedicalShop.com reserves the right to honour or cancel any order with or without notice and without any liability. Any order of prescribed medicines and equipment without a doctor prescription will be cancelled with or without notice.




We at MyMedicalShop.com take utmost effort to deliver the products in its best condition possible, however, if the customer is not satisfied with the product quality our return policy entitles the particular customer to return back the product (Applicable only for certain products). We take the returned product and will issue a return notice and the refund will be initiated to the online user account in MyMedicalShop.com which can be used for subsequent purchases. Products wrongly delivered by us will be eligible for a return, products which have expired when delivered are also eligible for return. However, any damages after or during delivery will not be eligible for return.